Shipment & Delivery Overview

Here below is the clear and informational guide a user needs to review before taking action on shipping and delivery:

For products not falling within the free shipping window, various shipment charges are applicable and reviewed by Systechware international (FZE ) Customers can check the “Estimated Shipment Charges.”The fee for shipment will be calculated according to the region of shipment and delivery

Estimated arrival time to your location

The arrival of your order mainly  constitutes two parts;

  1. The processing time
  2. The actual delivery time

The processing time includes the gathering of items and their packaging. Orders for in-stock items at our warehouse will be dispatched the following day, while products stored in different locations may require 3-5 working days for shipment. Additionally, orders directly shipped from the manufacturer may take 4-6 days to generate a tracking number due to production processes. Unforeseen delays, such as weather conditions or carrier issues, may impact delivery times. Rest assured, we inform our customers with timely updates once an order is placed.

Shipping Cost Calculation

We calculate shipping charges based on the weight of the order, selected shipping method, insurance, and delivery region; additional costs will not be applied if we ship your order in multiple parcels. We utilize various shipment methods to ship all our packages so that you can enjoy efficient processing of your order in the UAE and internationally.

Special Orders

Delivery times can differ for special orders or items that require custom manufacturing. The delivery time frame can be extended to accommodate the unique production process.

Festive & other Holiday Delays

During holidays, Joy and celebrations bring little challenges as well, as the surge in online shopping and increased demand for courier or postal services reinforce the workload, and this rush might cause delivery delays. For user information, these delays can be due to weather-related delays, last-hour rush, holiday surcharges, or shipping carrier delays. Our team works best for your convenience and manages unnecessary delays. You can expect your order to be received within 3 to 7 working days, assuming our chosen shipping service providers maintain their scheduled delivery dates. If you want your order to arrive quickly, Our technical team is available to solve your queries 365 days a year.

Unclaimed Shipments or Incorrect Addresses

Unclaimed shipments will be calculated based on your initial cost, including all taxes. A new shipping charge will apply if the package needs to be sent again. For further details, the Systechware Dubai team is very helpful and informs you of the latest updates.

Time Calculation

We know time is money; this phrase goes with our users: we try to send orders in less than three days. Systechware Dubai symbolizes excellence and goes above and beyond limitations.

Easy Way to Trace the Order

Our clients enjoy the protected and secure shipment after availing of the insurance facility on the ordered item. Now, customers can track the location of their orders and get satisfied by tracing them effortlessly. Once the order is sent, the user gets notified through email, and the status of the departed item is visible and transparent.

Contact Us

At Systechware Dubai, the professionals and social media managers are highly active and can quickly respond with definite answers to your queries. You can approach us on the given details.

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